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Terms & Conditions

Order Information:  Glibbex Promo appreciates all orders from our great clients. We encourage you to place your order online, at, where you can order from our complete product line 24 hours a day, seven days a week, or call customer service at 855-465-2693. All orders are subject to a handling fee. Orders $50.00 and under will be charged $7.50. Orders $50.01 and over will be charged $3.50 or 2%, whichever is greater.




1. Please have your credit card number ready for use on our secure server or to provide for your customer service representative. 
2. Our customer service centers will quickly process your order and ship it exactly as you enter it. 
3. Orders generally ship via UPS Ground. You may expedite your order for an additional shipping fee.* 
4. Order confirmation and tracking information for orders shipped by UPS will be emailed to you.

*If your order is more than US $300 your shipping cost will be free



Gibbex Promo accepts Visa, MasterCard, Discover, American Express and Paypal. Accounts with established credit may purchase on terms of Net 30 days. Purchases by new accounts will be sent COD or billed via credit card until credit has been approved. COD orders are billed at UPS's current COD charge, plus freight. COD orders that exceed $125.00 for the first order must be paid by cashier's check or money order. Any account may be put on COD basis without prior notice. Electronic Checks may be issued by phone for a $5.00 fee in order to avoid COD charges. Accounts 30 days beyond terms will be charged at 1.5% per month on unpaid balances (18% per annum). Accounts may also be charged reasonable attorney fees and costs incurred by Glibbex, LLC (and/or Representative/Attorney in fact) in connection with the enforcement of collection of any obligation. If a check is returned for insufficient funds, a $35 return check fee will be charged and it will be electronically re-submitted until funds are available.



Orders will be shipped domestically or internationally per customer instructions where possible via UPS, USPS, or truck (freight collect). International customers are responsible for paying freight, duties, and taxes.



Glibbex Promo reserves the right to make adjustments due to changing market conditions, manufacturing price changes, errors in advertisement and other extenuating circumstances. All prices provided are wholesale, intended for commercial embroiderers. Those not qualifying will be charged the Manufacturer's Suggested Retail Price.





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