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Shipping & Packaging

Shipping Information


Glibbex Promo understands the importance of bringing our customers fast, dependable shipping. We work hard to safely and securely ship your order with the least amount of wait time possible. However, during sale times, orders may be delayed 3 to 4 business days before shipping 

Please note, we do not guarantee arrival dates or times. We do not refund or credit shipping charges for any shipments.  Glibbex Promo is not responsible for packages lost or damaged by shipping carriers.



Can I ship my order to another address such as my work address?


Yes, You can choose to ship your order to another address. Just choose “Ship to another Address” during the checkout process. All payment methods allow for shipping to another address except American Express.  Your shipping and billing address must match to use American Express for payment.


Do you ship to P.O. Boxes?

Yes we do – we can ship to any P.O. Box address. USPS only.  UPS and FedEx does not ship to P.O. Boxes at this time.



Do you ship COD?


COD. Some restrictions may apply. See Terms & Conditions.


How do I calculate my shipping costs?


The easiest way to calculate exact shipping charges is to go through the ordering process. The shipping charges will be calculated and displayed for you after you type in your shipping information. You will be shown the cost of shipping, as well as given an option to choose a shipping method before finalizing your order.


FREE shipping for domestic orders that total $300.00 or more! (Applicable only in apparel, embroidery-screen)


We provide a free shipping option on orders totaling $300.00 or more. Orders must weigh less than 15 lbs. to qualify for Free Shipping.  For small packages we use UPS Ground Services, USPS Mail, or FedEx home delivery . Free Shipping in the USA only (Hawaii, Alaska, and Puerto Rico are not included). For large items we may use UPS Ground Services Delivery. Free shipping offer only applies to orders shipped in the U.S.A.


Shipping Methods


For fast and reliable shipping, we exclusively ship through USPS Priority Mail and FedEx Ground or Home Delivery and UPS Ground for free shipping packages. Currently only USPS is available at checkout. If you wish for your order to ship via FedEx or UPS ground please contact us before placing your order. Orders received before 12pm PT (Mon-Fri) are usually shipped the same day, however we do reserve the right to take up to 2 business days to process your order before shipping out. The delivery times stated only reflect the transit time and do not include the order processing time. Please note FedEx Home Delivery does not deliver on Saturday, Sunday, or holidays. USPS does not deliver on Sundays and national holidays. Glibbex Promo does not ship on Saturday or Sunday.


Signature Requirement


**We require an adult signature upon delivery. (Must be 18+years old) 



Standard Continental US Ground Delivery


USPS Priority Mail


USPS Priority Mail is the fastest, most reliable shipping method for lightweight products. Every order is given a delivery confirmation number, allowing you to follow your package via the USPS website. The average parcel spends less than 48 hours in transit, and deliveries are made every day except Sunday. USPS will deliver to every address in the United States including PO Box, APO/FPO. For lighter and smaller packages, Glibbex Promo may choose to ship via USPS to ensure faster delivery. Refer to the map below for a detailed estimate of transit time using USPS Priority shipping.


USPS Priority Mail Express orders must be submitted before 12pm PT to ship the following day. Any Priority Express orders placed after 12pm PT will be shipped the next business day.


















UPS Ground


Orders are that are shipped UPS ground takes 4-7 business days for delivery. You can go to this page for an estimation of how long UPS Ground will take to get to your state. (Please allow 72 business hours to process and ship your order.)

UPS Ground packages cannot be scheduled to arrive at a specific time of day. UPSexpress shipments have guaranteed delivery times that vary by service. Track your package for an up-to-date status.

UPS is not supposed to deliver to mailboxes but there is a service UPS and USPS teamed up for a service called sure post. UPS delivers your package to your post office and then your post office delivers it the last mile to your mailbox . UPS does not deliver to mailboxes. ... UPS delivers to doors and businesses.














FedEx Home Delivery and Ground services take between 1-5 business days to deliver each package. Orders must weigh under 70lbs to ship this method.  FedEx will not deliver to P.O. Boxes.


For all other orders, refer to the table below for guidelines. It will be mainly determined by the weight of the item.


Shipping Method                 Delivery                Time Product Weight


                                                      FedEx                       1-6 business Days               70lb limit


                                                      USPS           Priority Mail1-3 business Days     Less than 7lb


                                                      UPS Ground          4-7 business Days          Up to 80lb-Freight




International Delivery


Glibbex Promo will ship to nearly any location in the world. We provide one International shipping option: USPS.  Shipping charges are determined by the weight and size of your order.

International orders take 2 business days for processing before shipping out.  International Orders can take 4 to 10 days on average to be delivered.

Glibbex Promo is not responsible for lost or damaged packages that are shipped internationally.  Due to other Countries Customs/Duties and International Transportation Laws, we cannot always guarantee safe and secure shipping when shipping outside the United States. 

Tracking your Package


Once your order has been shipped, you will receive a confirmation email that contains your tracking number and links to track your order online at and the shipping carriers website. Again, we cannot guarantee the delivery time estimates we receive from USPS, UPS or FedEx.

Once the package leaves our warehouse and has been scanned into the USPS or FedEx tracking system, we will do all we can to ensure that it arrives without unnecessary delays. However, Glibbex Promo cannot be held responsible for any unforeseen and unavoidable delays while the package is in the care of USPS, UPS or FedEx. Also, it is the customer's responsibility to provide the correct shipping address. To prevent delay or possibly even additional fees, please provide us with your correct and current address. If there is an address change while the package is in route, we cannot take responsibility if the package is lost or if the carrier charges the customer an extra fee.



The USPS, UPS or FedEx delivery person at his or her discretion may choose to leave the package at the door.  Glibbex Promo will not take responsibility for packages that are damaged, lost, or stolen after it has been delivered. We strongly recommend that customers track their package frequently and that there be someone over the age of 18 to receive the package when it arrives. 

**Shipping insurance is available to ensure you are compensated for any lost or damaged items. Please call us at (951) 683-4940 for more information.


Holiday Shipping


Orders do not ship on holidays. Please consider that when you are ordering three day, two day, or one day shipping. Any orders placed on the days listed below will not ship out until the next business day


» December 25, 2017

» Christmas Day

» January 1, 2018

» New Year's Day

» May 28, 2018

» Memorial Day

» July 4, 2018

» Independence Day

» July 5, 2018

» September 3, 2018

» Labor Day

» November 22, 2018

» Thanksgiving Day

» December 25, 2018

» Christmas Day

» December 26, 2018

» Day After Christmas (No mail Service)

» January 1, 2019New Years Day



Packaging Information


All orders are sent in plain brown packaging with no graphics or text except for the shipping label. The shipping label contains your delivery address and a barcode, which represents your order number. USPS, UPS and FedEx require us to have a return address label on your parcel. Glibbex Promo's full name and logo are not visible on the packaging.


Our return address on the shipping label reads as:

Glibbex Promo, 7925 NW 12th Street, Suite 109, Doral FL 33126



Signature Requirements


Glibbex Promo reserves the right to add a signature requirement to any order at our discretion for security reasons. Signature requirements can not be waived once your package has shipped.

We do not guarantee arrival dates or times. We do not refund or credit shipping charges for any shipments.

If you have questions regarding our shipping policies and procedures please check our FAQ page or call us at (385) 325-0693 Monday – Friday 10:00am – 6:00pm EST.

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